Get support
How to ask for help at [email protected].
If the knowledge base does not answer your question, email hello@stmpr.io. Include store and card name plus a short description.
Support is available in Hungarian and English. We usually reply within 24 hours on business days.
Screenshots and exact steps help us reproduce issues.
Why use this?
Account-specific situations need support review.
Early reports improve the product.
hello@stmpr.io messages get priority handling.
Step by step
- Check related troubleshooting articles.
- Gather the details above.
- Email hello@stmpr.io.
- Mark urgent cases in the subject line.
What to include
- Where you got stuck (for example “Stamp not updating in Wallet”).
- Phone and browser if it is a customer-side issue.
- Store name and card name.
- Screenshot or short video if possible.