1. Provider
Provider: Leimeter Roland e.v.. Contact: [email protected]. Website: https://stmpr.io. Further provider details are on the Imprint page.
Business details on this page are kept current as they change.
Legal information
Terms of Service
These Terms govern your use of the stmpr website, business dashboard, the STMPR Scanner mobile applications for iOS and Android, and the digital loyalty card service (together, the "Service"). By using the website, creating an account, or placing an order, you accept these Terms.
2. Definitions
"Business user", a business (and its authorised admins) that operates a loyalty program with the Service.
"Staff user", a person invited by a business user to use the dashboard and/or the STMPR Scanner app to issue stamps and redeem rewards.
"End customer", a person who receives a business's loyalty card in Apple Wallet or Google Wallet. End customers do not need a stmpr account.
"Pass", the digital loyalty card issued to an end customer.
3. Service scope
stmpr is a digital loyalty card product for small businesses. It replaces paper stamp cards with Apple Wallet and Google Wallet compatible cards, and provides card creation, distribution, scanning (issuing stamps and redeeming rewards), customer records, notifications, and analytics.
The Service includes the public website, the business dashboard, and the STMPR Scanner staff apps (iOS and Android). The scanner apps support offline use, queuing actions on the device and syncing them when a connection returns.
The Service also includes the public business webpage, surveys with a public link, pass notifications and campaigns, kiosk mode, multiple locations, staff permissions, CSV export, the referral program, an external API with keys and webhooks, and integrations with supported third-party systems. Availability of individual features depends on the plan, and the description shown in the Service governs.
A business user may connect its own email provider (for example SMTP or an email delivery platform) so that messages to end customers are sent from its own sender address. In that case the business user is the sender of those messages and the provider only supplies the technical means of delivery.
Features, plan contents, and pricing may change. We give notice of material changes in line with section 13.
4. Access and eligibility
Business users must be at least 18 and provide accurate business information. Staff users gain access by invitation from a business user and may belong to more than one business.
End customers must be at least 16 to receive a pass; they use the card through their mobile wallet without creating an account.
You are responsible for keeping account credentials confidential and for all activity under your account. Staff scanner access is limited to the invited scope.
5. Accounts and communications
Creating a Free account creates no payment obligation. Paid features and subscriptions are subject to the pricing and availability shown in the Service.
After signup we may email you about account updates, pricing, and product news. You can unsubscribe at any time or request deletion.
6. Orders, subscriptions and payment
For paid plans, a contract is formed by completing an online order or agreeing in writing. The selected plan, fee, billing period, and any custom terms are shown in the order flow or offer.
If a plan includes a free trial, its length and conditions are shown in the order flow. At the end of the trial the subscription continues at the displayed price unless you cancel before then. A trial can be used once per store.
Subscriptions renew automatically for the selected billing cycle until cancelled. Payments are handled by third-party payment providers; the provider does not store full card numbers.
On cancellation, access continues until the end of the paid period, with no refund for the remaining period unless required by law. After a subscription ends, the account may become read-only for a limited window before data is deleted (see the Privacy Policy for retention).
Paid plans include unlimited enrolled guests. Each plan includes 2,500 active guests per month. Sustained higher volume, or usage far above typical small-business patterns, may require a custom plan. We may contact you to agree adjusted terms if usage is disproportionate or harms service quality for others.
7. Acceptable use
You must use the Service lawfully. You may not disrupt the system, attempt unauthorised access, send spam, scrape at scale, or upload unlawful content.
Notifications, campaigns, and any broadcast feature may only be used for your own loyalty program. You may not advertise or link to unrelated third parties, send abusive or excessive messages, or share, sell, or transfer end-customer data to other businesses.
You may send marketing email or campaign messages only to end customers who have given valid consent. Every such message carries a way to unsubscribe, and an unsubscribe takes effect immediately; you may not work around it. The business user is responsible for the content sent, for having consent, and for being able to demonstrate it.
You are responsible for ensuring your loyalty program rules, promotions, pricing, and customer communications are lawful, accurate, and not misleading. The same applies to the content you publish on your business webpage and in your public surveys.
8. Customer data and data protection (DPA)
For end-customer data collected through a loyalty program, the business user is the data controller and Leimeter Roland e.v. acts as a data processor, handling that data only on the business user's documented instructions.
Each business's data is kept logically separated; the provider does not match or combine end-customer data across different businesses. Sub-processors are listed in the Privacy Policy.
If you connect your own email provider or an external integration, the access details you enter are stored encrypted and used only for your store's sending and connections. The business user is responsible for the data passed to the third parties it connects and for the processing that happens there.
The provider notifies the relevant business without undue delay (and, where feasible, within 72 hours) after becoming aware of a personal-data breach affecting that business's data. Any support access to a business's data is limited, purpose-bound, and logged.
9. Digital cards and third-party platforms
Apple Wallet and Google Wallet features depend on Apple and Google platforms and their APIs (including push updates to passes). Their own terms, availability, and technical rules also apply.
Sign-in with Google, Apple, or Facebook, payment providers, email delivery, browsers, and operating systems are third-party services. The provider is not responsible for outages or restrictions caused by them.
10. Availability and offline use
The provider aims to keep the Service stable but does not guarantee uninterrupted or error-free operation, and may perform maintenance.
The scanner apps can operate offline and sync queued actions later; the provider is not responsible for issues arising from a device being offline, losing data locally, or failing to sync due to factors outside the provider's control.
11. Intellectual property
The stmpr name, logo, website, apps, design, software, and content are owned by the provider or its licensors. You receive a non-exclusive, non-transferable right to use the Service as intended.
You retain ownership of content you upload (such as your logo and card branding) and grant the provider a non-exclusive, worldwide, royalty-free licence to host and display it solely to operate the Service. Copying, reverse engineering, reselling, or unauthorised use is prohibited.
12. Liability
The Service is provided with professional care but "as is". The provider does not guarantee that a loyalty program automatically complies with all business, tax, consumer-protection, or marketing laws.
To the extent permitted by law, the provider is not liable for indirect or consequential losses, lost profit, or data loss, and total liability is limited to the fees paid for the Service in the 12 months before the event giving rise to the claim.
13. Changes
The provider may update these Terms when the product, legal environment, or operations change. Material changes are announced with reasonable notice. The current version, with its last-updated date, is always on this page.
14. Governing law and contact
These Terms are governed by the laws of Hungary. For questions or complaints, contact [email protected].