stmpr Knowledge base

Create and activate a questionnaire

Compile questions, choose a card, and then activate the questionnaire.

Surveys collect feedback on a public link or via one-time invites to loyalty card customers.

Every response starts with a 1-5 star question you write, plus up to four custom questions.

Drafts are editable. Activation sends invites once and locks content. Plans limit active surveys.

https://stmpr.io/dashboard/surveys · Editor
Survey editor with title, star question, question table
Survey editor with title, star question, question table

Step by step

  1. Open Loyalty Surveys and create a survey.
  2. In Survey add title and description shown on the form.
  3. Set Star rating question text (for example “How was your visit?”).
  4. Add rows: question text, answer type, required flag.
  5. For choice questions fill Answer options one per line.
  6. In Sharing and delivery set public link and channels.
  7. Save, then Activate from header. Confirm counts for Wallet and email recipients.

States

  • Draft: not public, fully editable.
  • Active: public link live, one-time invites sent, no more edits.
  • Archived: link closed, responses kept, cannot edit or reactivate.
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