Common questions
before you dive in

Do my customers need to download an app to use stmpr?

No. Guests save your loyalty card to Apple or Google Wallet from a QR code or link. No separate app to download, sign up for or keep updated.

Does stmpr work with Apple Wallet and Google Wallet?

Yes. Each stmpr card is a native Apple Wallet and Google Wallet pass. It sits alongside boarding passes and bank cards on the phone, and works on supported smartwatches too.

How do I stamp a card without a POS system?

You stamp from your phone. Open the stmpr dashboard or scanner, scan the guest QR code and add a stamp. No POS, terminal or extra hardware needed.

Can I send push notifications without my own app?

Yes, from the Bronze plan (Free has no push). Send push notifications to the saved Wallet card, for example a reward reminder or win-back offer, without building your own app.

How is stmpr different from a paper punch card?

Paper cards get lost and give you no data. With stmpr the card stays on the guest phone, you can send reminders, and you track sign-ups, stamps and redemptions as they happen.

How is stmpr different from a traditional loyalty app?

Traditional loyalty apps ask guests to download and register, and most never do. stmpr uses the Apple and Google Wallet already on their phone, so guests join in seconds.

What is a digital loyalty card?

A digital loyalty card is the modern version of a paper stamp card: guests save it to Apple or Google Wallet on their phone and collect stamps toward a reward on every visit. No separate app is required, and joining happens through a QR code. With stmpr, you can launch your own in minutes.

What is a digital stamp card?

A digital stamp card replaces paper-based stamp collecting: customers join with a QR code and collect stamps in the Wallet on their phone. It is ideal for cafés, bakeries, salons and other local businesses, and stmpr makes this simple.

What is a digital customer loyalty card?

A digital customer loyalty card lives in the guest’s phone instead of on paper or plastic, inside Apple or Google Wallet. It does not get lost, can send reminders, and helps you measure repeat visits. With stmpr, you can launch one with your own branding and without a guest app.

Can I customize the card design, stamps and reward?

Yes. Set your logo, colors, stamp count, icons and reward text in a few clicks. The card matches your brand without needing a designer.

What do I get as the owner?

You get an online dashboard where you can create loyalty cards, customize the design, manage guests, view statistics, send notifications and create QR flyers. Your team gets a simple scanner to stamp and redeem rewards.

How quickly can I get started?

Most businesses can create their first card in a few minutes. Upload your logo, choose your colors, set a reward, such as “collect 8 stamps and get a gift,” then share the QR code with your guests.

Can I use stmpr at more than one location?

Yes. Location limits depend on your plan: Free and Bronze include 1 location; Silver and Gold add more. Manage all branches from one store account under one login.

Can I use it as a beautician, nail artist or solo business?

Yes. stmpr is built for small businesses and solo entrepreneurs too. It works well for nail salons, lash artists, hairdressers, beauticians, trainers, cafés, restaurants, shops and many other businesses built on returning guests.

Can I send offers to guests?

Wallet push notifications are available from Bronze. Automated campaigns are on Silver and Gold. The Free plan has no push; you can still stamp and redeem in person.

Are my guests’ data safe?

stmpr is built with a GDPR-friendly approach. Data is handled securely, and your guest relationships stay in your hands.

How much does stmpr cost?

There is a free plan (15 total guests, no push) plus paid Bronze, Silver and Gold plans with unlimited guests on monthly or annual billing. See the dedicated Pricing page for the full comparison; annual billing saves about two months. Paid plans are launching soon; the Free plan is available now without a credit card.

What happens after I register?

You can create your store immediately and follow the short setup guide to publish your first loyalty card.

When can I use stmpr?

After registration, you can create your store and launch your first loyalty card on the free plan. No credit card is required.

What is the difference between quick and full card setup?

Quick setup gets a working card live in minutes with the essentials: name, stamps and reward. Full setup adds branding, locations, guest data fields, push copy and business-page details before you publish.

What locks after I publish a loyalty card?

Some structural choices are fixed after publish to protect existing guests, for example stamp count and certain reward rules. You can still update branding, messages, locations and most content; major rule changes may require a new card version.

How does the staff scanner work?

Use the native stmpr scanner app from the App Store or Google Play, or open the browser scanner at /app and tap Continue in browser. Both use your staff login and respect role permissions.

What is the public business webpage?

Your stmpr business webpage is one mobile-friendly link with published loyalty cards, opening hours, locations and key links such as menu, booking and social profiles. Share it in your bio, messages or on a counter QR code.