stmpr Knowledge base

ActiveCampaign integration

Prerequisites, setup, field mapping, testing, and troubleshooting for the ActiveCampaign connection.

Use the ActiveCampaign integration to upsert the contact, list membership, tags, and loyalty fields.

stmpr sends the selected data to the provider.

Connecting the account does not activate a workflow by itself. Select the loyalty card, trigger, destination action, and customer matching rule separately.

ActiveCampaign
https://stmpr.io/dashboard/integrations
stmpr: configure the ActiveCampaign connection and workflow
stmpr: configure the ActiveCampaign connection and workflow

Why use this?

Replace manual data transfers with a verified and observable workflow.

Idempotency prevents duplicate rewards, while consent gates protect marketing data transfers.

Workflow
  1. 1A consented customer or loyalty milestone
  2. 2Authentication, duplicate protection, and customer matching
  3. 3Upsert the contact, list membership, tags, and loyalty fields

Step by step

  1. Prepare the ActiveCampaign account URL and an API key.
  2. Create the required API, OAuth, or webhook access in ActiveCampaign with the narrowest practical permissions.
  3. In stmpr, open Developers → Integrations and choose Connect. The account is verified here, but nothing is synchronised to ActiveCampaign yet.
  4. Select the loyalty card, trigger event, and destination action.
  5. Configure customer matching. Prefer email or phone; use a provider ID only as a stable secondary key.
  6. Run a test with a test customer, then deliver the same event again to verify duplicate protection.
  7. Test failed delivery, revoked access, a missing customer, cancellation or refund, and consent withdrawal.
  8. After activation, monitor the first live events. To disconnect safely, disable the workflow before revoking provider access.

What you select and verify

  • Trigger: a consented customer or loyalty milestone
  • Action: upsert the contact, list membership, tags, and loyalty fields
  • Loyalty card, business, or location
  • Customer matching and required fields
  • Consent, refund, cancellation, and no-show rules
  • Test data, duplicate protection, and delivery log
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