stmpr Knowledge base

Reservio integration

Prerequisites, setup, field mapping, testing, and troubleshooting for the Reservio connection.

Use the Reservio integration to award a visit stamp while excluding cancellations and no-shows.

Data flows from the provider into stmpr.

Connecting the account does not activate a workflow by itself. Select the loyalty card, trigger, destination action, and customer matching rule separately.

Reservio
https://stmpr.io/dashboard/integrations
stmpr: configure the Reservio connection and workflow
stmpr: configure the Reservio connection and workflow

Why use this?

Replace manual data transfers with a verified and observable workflow.

Idempotency prevents duplicate rewards, while consent gates protect marketing data transfers.

Workflow
  1. 1A completed appointment
  2. 2Authentication, duplicate protection, and customer matching
  3. 3Award a visit stamp while excluding cancellations and no-shows

Step by step

  1. Prepare Reservio API access for the selected business.
  2. Create the required API, OAuth, or webhook access in Reservio with the narrowest practical permissions.
  3. In stmpr, open Developers → Integrations and choose Connect. The account is verified here, but nothing is synchronised to Reservio yet.
  4. Select the loyalty card, trigger event, and destination action.
  5. Configure customer matching. Prefer email or phone; use a provider ID only as a stable secondary key.
  6. Run a test with a test customer, then deliver the same event again to verify duplicate protection.
  7. Test failed delivery, revoked access, a missing customer, cancellation or refund, and consent withdrawal.
  8. After activation, monitor the first live events. To disconnect safely, disable the workflow before revoking provider access.

What you select and verify

  • Trigger: a completed appointment
  • Action: award a visit stamp while excluding cancellations and no-shows
  • Loyalty card, business, or location
  • Customer matching and required fields
  • Consent, refund, cancellation, and no-show rules
  • Test data, duplicate protection, and delivery log
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