stmpr Knowledge base

Marketing Consents and Communication Preferences

Consent, opt-out, and per-channel settings.

Collecting contact details and sending marketing are separate choices. Email on the card does not automatically allow marketing.

stmpr stores consent per channel with timestamp, source, language, and text version.

Customers change choices on a preferences link. After opt-out, no new marketing campaigns.

Customer portal · Enrollment form
Enrollment form with separate marketing checkbox
Enrollment form with separate marketing checkbox
Customer portal · Preferences
Customer communication preferences by channel
Customer communication preferences by channel

Step by step

  1. On Customer data, enable needed contact fields.
  2. Add clear marketing consent copy. Never pre-check the box.
  3. When creating campaigns, target audiences with required channel consent.
  4. Every marketing email needs unsubscribe or preferences link.
  5. After opt-out, keep audit record but exclude from future marketing.
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