stmpr Knowledge base

Odoo integration

Prerequisites, setup, field mapping, testing, and troubleshooting for the Odoo connection.

Use the Odoo integration to synchronise the selected contact and loyalty fields.

Data can flow in either direction, depending on the configured workflow.

Connecting the account does not activate a workflow by itself. Select the loyalty card, trigger, destination action, and customer matching rule separately.

Odoo
https://stmpr.io/dashboard/integrations
stmpr: configure the Odoo connection and workflow
stmpr: configure the Odoo connection and workflow

Why use this?

Replace manual data transfers with a verified and observable workflow.

Idempotency prevents duplicate rewards, while consent gates protect marketing data transfers.

Workflow
  1. 1A contact, POS sale, or loyalty status change
  2. 2Authentication, duplicate protection, and customer matching
  3. 3Synchronise the selected contact and loyalty fields

Step by step

  1. Prepare an Odoo database, API user, and supported hosting plan.
  2. Create the required API, OAuth, or webhook access in Odoo with the narrowest practical permissions.
  3. In stmpr, open API & Webhooks and create an API key or a webhook. Odoo has no Connect action, so the link runs through Zapier, Make or your own integration, and it needs a plan that includes API access.
  4. In Zapier or Make, build the scenario: the trigger fires at the provider, and the destination action calls the stmpr API.
  5. Configure customer matching in the scenario. Prefer email or phone; use a provider ID only as a stable secondary key.
  6. Run a test with a test customer, then deliver the same event again. Pass a stable event ID, or duplicate protection has nothing to work with.
  7. Test failed delivery, revoked access, a missing customer, cancellation or refund, and consent withdrawal.
  8. After activation, check the first live events in the delivery log. To disconnect, disable the scenario before revoking the API key.

What you select and verify

  • Trigger: a contact, POS sale, or loyalty status change
  • Action: synchronise the selected contact and loyalty fields
  • Loyalty card, business, or location
  • Customer matching and required fields
  • Consent, refund, cancellation, and no-show rules
  • Test data, duplicate protection, and delivery log
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