The days of paper-based loyalty cards are over, because most of your customers either leave them at home or simply lose them, so this guide will show you exactly how to replace these outdated and impractical methods with a modern, wallet-based digital system. As you know, introducing digital stamping puts an end once and for all to uncertainty and ever-increasing printing costs, as your loyalty programme will be integrated into the Apple Wallet and Google Wallet apps, where it will remain conveniently and quickly accessible to your customers in every situation. We’ll show you in detail how to build a valuable customer database using statistics, how to reach your customers with targeted push notifications even after their visit, and how to give your business a professional look with stmpr, using just a single, simple QR code and the staff scanner app.
Key Points
You can discover the benefits of the paperless loyalty scheme, where the Wallet card permanently replaces easily lost printed cards.
The introduction of digital stamping speeds up service at the counter, as the process can be completed by scanning a single QR code.
You can find out how to engage your guests with automated push notifications and location-based reminders displayed on their phone screens.
We’ll help you make sense of the dashboard statistics so you can accurately measure the effectiveness of your loyalty programme and the number of returning guests.
You’ll receive guidance on choosing between the stmpr packages so that you can launch the solution that best suits your business’s specific needs.
Table of Contents
The end of paper-based stamping: Why switch to digital?
The days of traditional paper cards tucked away in your wallet are over. Most of your customers lose them, leave them at home or simply throw away their crumpled stamp cards, which makes it difficult to build genuine customer loyalty. Digital stamping, on the other hand, solves all the previous difficulties of loyalty schemes with a single tap. stmpr helps your business take it to the next level, as guests don’t need to download yet another app onto their phones. The card will be stored in Apple Wallet or Google Wallet, which they use several times a day for payments or to store tickets. This switch isn’t just about convenience; it’s also the basis for measurability. A paper card is silent, whereas a digital loyalty card provides accurate data on who visited you last and when.
Loyalty schemes vs. electronic signatures: don’t confuse the two!
It is important to clear up a common misunderstanding, as search engines sometimes conflate different technologies. An electronic seal (eIDAS) in the legal sense is used to authenticate documents and has nothing to do with marketing or customer retention. When we talk about digital stamping in the stmpr system, we’re referring to encouraging customers to return for commercial purposes. Our aim is to get the customer to return to you for another coffee, dinner or a haircut. The world of digital loyalty cards is all about the customer experience and rewards, not administrative procedures. For small businesses, the Wallet card is the best tool because it builds a bridge between the business and the customer’s mobile without any technical hurdles.
The hidden costs of paper cards
Many people think that paper loyalty cards are cheap, but in reality they are one of the most expensive solutions for your business. Design and printing costs are constantly rising, whilst their effectiveness is virtually negligible. Due to a lack of statistics, you have no way of knowing how many cards have ended up in the bin, or which of your regular customers would be worth approaching with a personalised offer. Modern customers expect fast, digital and convenient solutions at every location. If a customer has to wait several minutes for a stamp at the till, or can’t find their card in their wallet, it spoils the shopping experience. Using Wallet cards instantly eliminates these friction points. The biggest advantage of going digital is the ability to communicate directly with your guests, allowing you to reach them via push notifications even after their visit.
How digital stamping works in practice
In a modern shop, the check-in process shouldn’t take any longer than the payment itself. The essence of digital check-in is speed and a seamless experience. When a customer arrives at the till, they simply show you their phone, and you scan their card using the staff scanner app. If the QR code is unreadable for any reason, you can still record the visit by entering a simple 4-digit code. This flexibility ensures that the queue never comes to a standstill. The stmpr system enables the process to remain consistent and professional across all venues.
Signing up and getting your first stamp
The sign-up process is extremely simple and quick. After scanning the QR code displayed at the counter, the guest can immediately save their own Wallet card to their phone. There’s no need for complicated registration forms or visiting the app store. A recent study on mobile loyalty programmes highlights that customers are much more likely to join if the process is digital and offers immediate benefits. It’s worth giving a bonus stamp on their very first sign-up so that the customer feels they’re making progress straight away. If you’d like to see just how easy it is to get started, why not create your first card today?
Collecting stamps and redeeming rewards
Stamp collection and reward redemption are carried out using QR code stamping. Staff manage the process using their own mobile phones, but you can also opt for kiosk mode. In this case, you place a tablet on the counter where guests can scan the QR code themselves. This solution reduces the workload for counter staff and creates a modern atmosphere. Redemption is secure in every case, as the control panel tracks transactions in real time. This prevents the fraud commonly associated with paper vouchers or the forgery of stamps. The system accurately records when and where the voucher was redeemed, giving you full control over your programme.
Smart features behind digital stamps
The true power of digital stamping lies in features that paper cards will never be capable of. Whilst a printed card lies silently in a wallet, the loyalty card actively communicates with the customer. stmpr helps your business not just to wait for returning customers, but to actively engage with them. The system automatically sends push notifications when a guest is just one stamp away from a reward, or if it’s been a while since they last visited.
Location-based Wallet reminders kick in when a guest is near your premises. A message appearing on their phone’s screen reminds them of the stamps they’ve already collected, making them more likely to pop in for a coffee or a shop. Automatic customer surveys sent after a stamp is redeemed provide immediate feedback on the quality of service, so you always have a clear picture of your business’s performance.
Automated campaigns with stmpr
Marketing automation is no longer the preserve of large companies. With automated campaigns, you can set up in advance exactly what messages your customers receive in response to specific events. For example, if someone hasn’t visited your shop for 30 days, the system can automatically send them a discount voucher. These targeted customer campaigns significantly increase the likelihood of repeat business without you having to deal with sending them out on a daily basis. On the stmpr platform, you can set up such processes in a matter of moments, ensuring a professional image and a consistent online presence for your brand.
Measurement and analysis: the foundation of growth
With the help of the dashboard, you’ll finally be able to see what’s happening in your loyalty programme. You’ll no longer have to guess how many stamps your staff have issued this week. The statistics show, in real time, the number of new sign-ups, the rewards redeemed and the most active regulars. You can track exactly which member of staff is most efficient at issuing stamps, which can also form the basis of an internal incentive scheme. The exportable data available in the Silver and Gold packages allows for more in-depth analysis, giving you an even more accurate picture of your guests’ habits.
Try out stmpr’s smart features for freeChoose the stmpr package that suits your business
Introducing digital stamping needn’t pose a financial risk to any small business. stmpr helps you get to know the system with no strings attached, so with the free package you can test the features for an unlimited period of time with up to 15 guests. If you’d like to take it to the next level, we offer a 14-day free trial with every paid subscription. During this time, you can try out all the tools in a live environment in your shop, so you can decide for yourself which solution best supports your growth.
Comparison of packages and features
We’ve designed our packages so that everyone – from sole traders just starting out to chains with multiple branches – can find the right fit. stmpr’s pricing is clear and transparent; there are no hidden costs or complicated quotation processes.
Bronze package: For a monthly fee of 8,990 HUF, you can launch 2 loyalty programmes, and 3 staff members can manage the stamping process. This is the ideal choice for a single branch where the aim is basic automation.
Silver package: For 24,990 HUF per month, you get 6 loyalty programmes and access for 10 staff members. Here, detailed statistics on the dashboard help guide your decisions.
Gold package: For HUF 79,990 per month, you can manage 20 loyalty programmes and 50 staff members. This package provides full API and webhook access for integration with external systems.
How do you get your own digital programme up and running?
Setting up the system is extremely quick. The first step is to register, then customise the design of the Wallet card with your own logo and colours. Using the control panel, you can set the reward conditions and the number of stamps in a matter of moments. Once you’re ready, download the QR code and display it in a clearly visible spot at the counter or on the tables.
Training your staff is also essential for a successful launch. Show them how the staff scanner app works and how they can credit stamps in a matter of seconds. If you get stuck, the ‘Getting Started’ guide in the knowledge base will help with any technical queries. stmpr helps you focus on your guests and providing quality service rather than on the technical details.
Switch to a modern loyalty programme and increase the number of returning customers
The days of paper loyalty cards are over, and for modern small businesses, digital stamping is the simplest route to measurable success. Your customers will appreciate the convenience of not having to download yet another app, as the Wallet card will be right there in their phone’s built-in wallet. stmpr helps you finally get accurate data on visits and use automated messages to bring back customers who haven’t been back to any of your branches.
The digital transition is quicker and simpler than you might think. Take advantage of the 14-day free trial and see how your business becomes more professional with Apple Wallet and Google Wallet integration. No more lost paper vouchers or forgotten rewards – just satisfied and loyal customers who’ll be happy to come back to you.
Start your 14-day free trial with stmpr!Don’t fall behind your competitors. Start building your own base of regular customers with a system that really works for you and is right there in your customers’ pockets at all times. This change is one of the simplest steps you can take to dramatically improve the customer experience.
Frequently Asked Questions
Do my customers need to download a separate app to collect stamps?
No, your customers don’t need to download a separate app onto their phones at all. The digital stamp collection process takes place within their existing Apple Wallet or Google Wallet, which are pre-installed on most smartphones. Guests simply need to scan the QR code displayed at the counter, and the loyalty card is immediately saved to their phone. This solution is much more convenient and quicker than fumbling around for paper cards or having to take up storage space on their phone for yet another app.
Which phones are compatible with digital stamping?
The system works on any smartphone that supports Apple Wallet or Google Wallet. This covers almost all iPhone models on the market and the vast majority of Android-based phones too. Although the layout may not be identical on every device, guests only need a compatible smartphone to scan the QR code. Once the card has been saved, both digital stamping and redeeming rewards take place via this universal interface.
How does stmpr prevent stamp fraud?
stmpr protects your business against fraud on several levels. When using the staff scanner app, every stamp is recorded by the control panel, so you can see exactly which member of staff issued a stamp and when. If you choose kiosk mode, you can set a waiting time between two stampings, specify daily limits, and protect log-out with a PIN code. Although it is not possible to completely rule out misuse, these smart features make the system much more secure than paper cards.
Can I use the system in several shops at the same time?
Yes, depending on the package you choose, you can manage multiple branches using a single control panel. The Bronze package is ideal for a single shop, but with the Silver package you can manage up to 3 branches, and with the Gold package you can manage up to 10 different shops or outlets. You can assign separate opening hours and addresses to each branch, and track the performance of each location individually in the statistics. This centralised management makes it much easier to administer growing networks and facilitate teamwork.
What other costs should I expect on top of the monthly fee?
There are no hidden costs for using the system beyond the monthly or annual fee. stmpr’s pricing is completely transparent, so you know exactly how much you’ll pay for the Bronze (8,990 HUF/month), the Silver (24,990 HUF/month) or the Gold (79,990 HUF/month) package. We offer a 14-day free trial for paid packages, and the guest quota operates on a fair use basis. You do not need to pay extra for card updates or to access statistics either.
Is it possible to digitise existing paper cards?
Of course, you can transfer your guests who have existing paper cards to the digital system. When a guest scans the QR code and saves their new Wallet card, your staff can manually credit the stamps previously collected on paper using the scanner app. This will help you avoid disappointing guests and ensure a smooth transition. When introducing digital stamping, it’s worth running a one-off campaign to encourage guests to swap their old cards for the new, modern system.
